Microsoft has been banging the drum on its so-called software + services strategy with increasing fervor over the past several months, but I’ve always felt there was something missing. For example, while the company offers services like Windows Live Hotmail, Windows Live Calendar, and Windows Live Contacts to individuals, small businesses, and educational institutions, these services are not built on top of the enterprise server products that Microsoft separately sells to companies of all sizes. If Microsoft’s servers are so scalable, reliable, and functional, why have the company’s hosted services been such a minor player in it this age of software + services?
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